Are you interested in joining a team of experts with years of renowned experience?
Here at HAZEMAG, we pride ourselves on creating a positive and encouraging work environment with employees who push one another to be the best in the industry. We give our employees the tools they need to grow in the professional world and build a career that they can be proud of.
With a vast range of career opportunities from service technicians to sales managers, HAZEMAG has openings to meet various different professions. Welcoming different levels of education and experience, we are aiming to build a team that will work to maintain the exceptional reputation that HAZEMAG has developed in the industry.
HAZEMAG is an Equal Opportunity Employer and we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.
Additionally, we are proud to offer HAZEMAG employees excellent salaries, paid vacations, retirement plans, matching 401Ks, profit sharing, and an employer paid benefit package along with the potential for growth within the company.
HAZEMAG understands the value of each individual that plays a role in our company and this is why it is important to us that we invest in our employees. Without them, we are unable to perform at the highest level within the cement, aggregates, recycling and mining industries.
With our headquarters located in Germany and having eleven subsidiaries, HAZEMAG has distinguished itself as a global partner delivering innovative solutions and sustainable success to its customers and markets.
Explore our Careers page further to learn more about the positions we offer and our current openings. If you are interested in applying for a position at HAZEMAG, we would love to hear from you. Feel free to reach out to us or submit a resume.
Job openings
Service Division Manager
The Service Division Manager will support the VP Service and Procurement in all aspects of parts sales, order fulfillment including purchasing, vendor coordination, and inventory management. This role is responsible for managing a team of customer service representatives who handle day-to-day communication with customers, vendors, and sales representatives. The manager will also serve as the primary liaison between the company and its network of independent sales representatives, ensuring consistent communication, performance tracking, and customer satisfaction.
About the Company
HAZEMAG is a leading manufacturer of materials processing equipment serving mines and quarries across North America. We take pride in our commitment to quality, responsiveness, and long-term relationships with our customers, vendors, and representatives.
Position Overview
| Position Title: | Service Division Manager |
| Location: | Southwest Pennsylvania |
| Reports To: | Vice President Service and Procurement |
| Employment Type: | Full-time, On-site (limited hybrid option after first year) |
As part of our continued growth, we are seeking a Service Division Manager to manage our parts and service operations and position the division for continued success and expansion.
The Service Division Manager will support the VP Service and Procurement in all aspects of parts sales, order fulfillment including purchasing, vendor coordination, and inventory management. This role is responsible for managing a team of customer service representatives who handle day-to-day communication with customers, vendors, and sales representatives. The manager will also serve as the primary liaison between the company and its network of independent sales representatives, ensuring consistent communication, performance tracking, and customer satisfaction.
In addition, this position will play a key role in the company’s digital transformation and process improvement initiatives, supporting the modernization of systems, workflows, and customer service processes across the Service Division.
This position is designed as a growth role, with the expectation that the successful candidate will advance to Vice President of Service and Procurement within 3–5 years, based on performance and leadership impact.
Key Responsibilities:
The position will support the Vice President of Service Procurement in their responsibilities in the following areas:
1 – Operational Management
- Oversee all daily operations within the Service Division, including parts sales, order processing, purchasing and fulfillment.
- Manage vendor relationships to ensure timely procurement, cost control, and quality standards.
- Supervise inventory management to maintain optimal stock levels and minimize obsolescence.
- Implement and maintain performance metrics for order accuracy, delivery time, and customer satisfaction.
2 – Leadership & Team Development
- Lead and mentor the Customer Service team, fostering a high-performance and customer-first culture.
- Support professional development of team members through coaching, training, and performance reviews.
- Collaborate cross-functionally with production, engineering, and accounting to ensure seamless service delivery.
3 – Sales & Representative Management
- Coordinate with independent sales representatives to support their customer relationships, quoting, and order management needs.
- Develop programs and communications to enhance rep performance and alignment with company objectives.
- Identify opportunities to expand parts sales and service revenue streams.
4 – Digital Transformation & Process Improvement
- Support and help lead ongoing digital transformation initiatives, including ERP enhancements, CRM implementation, and data-driven decision tools.
- Champion process improvement efforts to increase efficiency, accuracy, and responsiveness within the Service Division.
- Encourage adoption of new technologies and provide feedback on system performance and user experience.
5 – Customer & Vendor Relations
- Maintain key customer and vendor relationships, ensuring prompt issue resolution and long-term satisfaction.
- Travel to visit customers, vendors, and sales representatives for relationship development and to drive sales.
Strategic & Financial Contribution
- Participate in annual budgeting and forecasting for the Service Division.
- Monitor divisional profitability and support continuous improvement initiatives.
- Contribute to long-term service strategy, preparing for future leadership advancement within the company.
Qualifications
Required:
- Bachelor’s degree in Business, Operations Management, Supply Chain, or related field (or equivalent experience), or Bachelor’s degree in Mechanical or Industrial Engineering
- 5+ years of experience in customer service, parts/service operations, or related roles within a manufacturing or industrial company.
- Proven experience leading teams and managing vendor or customer relationships.
- Demonstrated ability to manage or support digital transformation or process improvement initiatives.
- Strong organizational, analytical, and communication skills.
- Proficiency with ERP systems and Microsoft Office Suite.
- Willingness and ability to travel domestically up to 12 weeks per year, potential for international travel.
Preferred:
- Experience managing independent sales representatives or distribution networks.
- Background in manufacturing environments with both direct and representative-based sales models.
- Understanding of inventory management and supply chain optimization principles.
Compensation & Benefits
- Base Salary: Commensurate with experience
- Incentives: Commissions on parts sales and annual profit-sharing plan
- Benefits: Comprehensive health, dental, and vision coverage; life insurance; retirement savings program with company contribution
- Work Schedule: In-office with the possibility of limited hybrid work after one year
Career Path
This role is structured with the clear intent for advancement to Vice President of Service within 3–5 years, contingent upon performance, leadership, and division growth.
Sales Manager
We are seeking an experienced Sales Manager to develop sales of crushing, feeding, and separation equipment to customers in the aggregate, mining, and recycling industries.
The successful candidate will be responsible for developing new business, managing existing customer relationships, understanding customer applications, selecting appropriate equipment, and developing quotations and proposals.
This is a highly customer-facing position requiring extensive travel and regular interaction with quarry and mine operators, engineers, plant managers, owners, sales representatives, and internal engineering and service personnel.
About the Company
HAZEMAG is a leading manufacturer of materials processing equipment serving mines and quarries across North America. We take pride in our commitment to quality, responsiveness, and long-term relationships with our customers, vendors, and representatives.
Position Summary
| Position Title: | Sales Manager |
| Location: | Southwest Pennsylvania / Remote |
| Reports To: | Vice President of Sales |
| Employment Type: | Approximately 2–3 weeks per month |
We are seeking an experienced Sales Manager to develop sales of crushing, feeding, and separation equipment to customers in the aggregate, mining, and recycling industries.
The successful candidate will be responsible for developing new business, managing existing customer relationships, understanding customer applications, selecting appropriate equipment, and developing quotations and proposals.
This is a highly customer-facing position requiring extensive travel and regular interaction with quarry and mine operators, engineers, plant managers, owners, sales representatives, and internal engineering and service personnel.
Key Responsibilities
Sales & Business Development
- Develop new business and expand sales with existing customers.
- Travel regularly to customers, quarries, mines, recycling facilities, and sales representatives.
- Develop and maintain strong relationships with customers and industry contacts.
- Identify and pursue new sales opportunities and maintain an active sales pipeline.
- Conduct customer meetings, site visits, presentations, and equipment demonstrations.
- Support negotiations and closing of equipment sales.
Technical Sales & Applications
- Work with customers to understand their material, production, process, and operating requirements.
- Select and size crushing, feeding, and separation equipment for specific applications.
- Work with engineering and service personnel to develop solutions for complex applications.
- Perform testing of material samples with test equipment at headquarters and at remote locations.
- Prepare accurate and competitive equipment quotations and proposals.
- Clearly communicate equipment capabilities, benefits, and technical requirements to customers.
Customer & Internal Coordination
- Serve as a primary point of contact between customers and the company.
- Coordinate with engineering, service, purchasing, and other internal departments to support customer requirements.
- Provide customer and market feedback to engineering and management to support product improvements and development.
- Assist with customer issues and ensure effective follow-up throughout the sales process and after the sale.
Sales Process & CRM
- Maintain accurate customer, opportunity, quotation, and activity information in the company’s CRM system.
- Maintain regular communication and follow-up with prospects and customers.
- Participate in sales meetings, pipeline reviews, and forecasting activities.
- Follow established sales processes and contribute to improving sales efficiency and effectiveness.
Marketing & Industry Activities
- Represent the company at trade shows, conferences, customer events, and industry meetings.
- Support company marketing initiatives and provide input for sales materials and product promotions.
- Develop relationships within relevant industry organizations and customer networks.
Qualifications
- Experience in capital equipment sales, preferably crushing, screening, feeding, separation, or related materials-processing equipment.
- Experience with aggregate, mining, construction, or recycling customers preferred.
- Strong technical aptitude and ability to understand equipment and process applications.
- Engineering or technical degree preferred, particularly Mechanical or Industrial Engineering, but equivalent industry experience will be considered.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Ability to understand customer requirements and develop practical equipment solutions.
- Self-motivated and comfortable working independently while collaborating with a larger team.
- Willingness and ability to travel approximately 2–3 weeks per month.
Ideal Candidate
The ideal candidate is a technically oriented, customer-focused salesperson who enjoys being in the field developing relationships and solving customer problems.
The successful candidate will combine technical understanding with strong business-development skills and will have the drive to develop new customers, grow existing accounts, and become a trusted resource for customers in the aggregate, mining, and recycling industries.
This is an opportunity to join a growing global materials-processing equipment business and play an important role in expanding its North American sales organization.